Sale Terms

These Terms and Conditions govern the use of ('the website') and the purchase of any goods from it. The website is owned and operated by the company Windsocks Direct, 140 Tabernacle Street, London, EC2A 4SD, United Kingdom. Should you have any concerns, please contact the company by e-mail prior to ordering from this website.

Acknowledgment and Acceptance of Terms & Conditions

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ('Terms and Conditions'). Please read them carefully. The company Windsocks Direct reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Your usage of this site and placement of an order indicate that you acknowledge that you have read and understood these Terms and Conditions.

Limitation of Liability

Any liability of the website associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of the website, be limited to:

in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Copyright in the website

Copyright in the website is property of the company Windsocks Direct and respective contributors. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of the company Windsocks Direct and third parties. This property may only be used for the purposes of browsing the website and acquiring goods and services of the website.

Except where expressly stated otherwise, you are not permitted to copy, broadcast, download, store (in any medium), transmit, adapt or change in any way the content of this website for any purpose other than browsing the website and acquiring goods and services of the website, without the prior written permission of the company Windsocks Direct.


Information Provided by You

If you purchase goods and services from the website we may require you to provide your name, address, email address, credit card number or other details ('customer information'). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide the company Windsocks Direct as operator of the website with current, complete and accurate customer information when asked to do so by the website or an employee of the company WIndsocks Direct.


Your Right to Return the Products

You are entitled to return goods as per the terms of the European Union's Distance Selling Regulations directive.


Privacy Policy

The personal information we hold is stored in a secure manner and is not disclosed to any third party. 


Children's Privacy

The company Windsocks Direct does not sell products for purchase by children. If you are under 18, you may use the website only with the involvement of a parent or guardian.


Other Privacy information you should be aware of

Please sign out or close your browser once you have finished shopping within the website. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your computer.

Product Information

Prices of goods and services and delivery and other charges displayed on the website are current at the time of display.

We take every reasonable care to ensure accuracy of all products and services listed. However, we do not accept liability for any errors in pricing and description. Pricing and stock availability is subject to change anytime without notice.


Placing and Accepting Orders

Without limiting the operation of any other Terms and Conditions herein, the company Windsocks Direct is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

Placement of an order by you constitutes an offer to enter into an agreement with us ('your offer'). We will email you a "Confirmation of your Order" for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way. That acceptance will be complete at the time we send the "Dispatch Confirmation" email to you.



It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will provide you with an estimated date for delivery of all parcels and while we make every effort to deliver by this time, all dates specified are estimates only. We will use our reasonable endeavours to send out your Order to you within 2 working days of the date of issue of your Order Confirmation. If we are unable to send out your Order to you within 7 working days of the date of issue of your Order Confirmation, you will have the option to cancel your Order.

Unfortunately, we are unable give a ‘guaranteed’ time of delivery. It is the responsibility of the customer to inform the company Windsocks Direct if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from delivery.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.


Goods Damaged or Faulty on Delivery

You may return damaged or faulty goods within 28 days of receipt.

In the event that you receive a defective or damaged product, we will dispatch a replacement item (subject to availability) once we receive the return, at our cost. In the even that a replacement item cannot be provided, we will refund the original product price, delivery and other fees via the original method of payment.

Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to the company Windsocks Direct, and subsequent return of the non-defective product to the customer.

Please allow up to 14 days for refunds to be processed upon our receipt of goods.


Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website.